Frequently Asked Questions:
When can I cancel the plan?
You can cancel your plan anytime after 20 days from the date you signed up for the membership.
Do I need my unlimited wash membership card/tag bar code number to cancel my plan or update my credit card on file?
Yes, If you do not have your unlimited wash plan membership card/tag bar code number please visit your membership location.
I have a new vehicle. How do I transfer my pass to another vehicle?
Please visit your subscribed location with your membership card/tag bar code number to transfer it to a different vehicle.
Can I change my plan type online?
No, you will need to stop by a location to change plans. You can upgrade or downgrade your existing wash plan.
How long does it take for my plan to be cancelled?
Please allow minimum 5 business days prior to your next billing date for cancellation to take effect. Until then your Automatic Recharge Authorization will continue. Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.
Will I receive a refund after cancelling my plan?
No, on cancellation or termination of membership due to any reason there are no refunds. Your plan remains active until your next billing date.
Will I receive an email confirmation after I change my credit card or cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my membership cancellation request?
You will need to stop by our location to reactivate your plan.